Privacy Policy
Last updated: April 11, 2025
At Trusti.com ("Trusti", "we", "us", "our"), we value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and share your personal information when you use our services ("the Service") through our website (https://trusti.com) and associated products, including the REA AI assistant designed for real estate agents.
By accessing or using Trusti, you consent to the collection and use of information in accordance with this Privacy Policy. If you disagree with the terms of this policy, please do not use the Service.
1. Information We Collect
A. Personal Information
When you create an account, subscribe to our services, or interact with the Service, we may collect the following personal information:
Account Details: Your name, email address, password, business name (for enterprise customers), phone number, and billing information
Usage Data: Information about your interactions with the Service, including login details, device information, IP address, and browser type.
Payment Information: Credit card or other payment details for processing subscription fees (we use third-party payment processors to handle payment data securely).
Content Data: Content you upload, input, or generate via the REA AI assistant, including real estate property descriptions, messages, or business insights.
B. Non-Personal Data
We may collect anonymized or aggregated data, which does not identify you personally, such as:
Usage Statistics: Information about your usage patterns, such as the frequency of accessing the Service, features used, etc.
Cookies and Tracking Technologies: We may use cookies, web beacons, and similar technologies to enhance your experience, analyze usage patterns, and personalize your content.
2. How We Use Your Information
We use the information we collect to:
Account Details: Your name, email address, password, business name (for enterprise customers), phone number, and billing information
Usage Data: Information about your interactions with the Service, including login details, device information, IP address, and browser type.
Payment Information: Credit card or other payment details for processing subscription fees (we use third-party payment processors to handle payment data securely).
Content Data: Content you upload, input, or generate via the REA AI assistant, including real estate property descriptions, messages, or business insights.
3. How We Share Your Information
We may share your information in the following ways:
With Service Providers: We may share your information with third-party vendors who assist us in operating the Service, processing payments, or delivering other essential features. These vendors are contractually obligated to keep your information confidential and use it solely for providing services on our behalf.
With Affiliates or Successors: If Trusti is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
With Legal Authorities: If required by law, we may disclose your personal information in response to legal requests or obligations, such as subpoenas, court orders, or to protect our rights or the rights of others.
4. Data Security
We take the security of your personal data seriously and implement appropriate technical and organizational measures to protect it from unauthorized access, disclosure, alteration, or destruction. These measures include:
Encryption: Using encryption technologies for sensitive data transmission.
Access Controls: Limiting access to personal information to authorized personnel only.
Regular Audits: Conducting regular security assessments to ensure the integrity of our systems.
However, no method of transmission over the Internet or electronic storage is 100% secure, and while we strive to protect your personal information, we cannot guarantee its absolute security.
5. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law. Once your data is no longer needed, we will securely delete or anonymize it.
6. Your Rights and Choices
Depending on your location and applicable data protection laws, you may have the following rights regarding your personal information:
Access: You can request a copy of the personal data we hold about you.
Correction: You can request corrections to inaccurate or incomplete personal data.
Deletion: You can request the deletion of your personal data, subject to certain conditions (e.g., if we no longer need the data for legitimate purposes or legal obligations).
Data Portability: You can request to receive your personal data in a commonly used, machine-readable format.
Objection: You can object to the processing of your personal data in certain circumstances, such as marketing or profiling.
Withdrawal of Consent: You can withdraw your consent to our processing of your personal data at any time.
To exercise any of these rights, please contact us at info@trusti.com.
7. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on Trusti.com. Cookies are small text files placed on your device that allow us to track your preferences, improve functionality, and analyze how the Service is used. You can manage or disable cookies through your browser settings, but doing so may affect your experience with the Service.
8. Third-Party Links and Integrations
9. Children’s Privacy
Trusti does not knowingly collect personal information from children under the age of 18. If we learn that we have inadvertently collected such information, we will take steps to delete it as quickly as possible. If you believe we may have collected data from a child, please contact us immediately at info@trusti.com.
10. International Transfers
If you are located outside of the United States of America (U.S.A.), please note that your information may be transferred to, stored, and processed in the United States of America or other countries where our servers are located. By using the Service, you consent to the transfer of your personal information to these countries, which may have data protection laws different from your jurisdiction.
11. Updates to This Privacy Policy
We may update this Privacy Policy from time to time. If we make material changes, we will notify you through email or by posting an updated version on our website. The “last updated” date at the top of this page will reflect the date of the latest changes. Please review this Privacy Policy periodically to stay informed about how we are protecting your personal information.
15. Contact Information
Trusti.com
Operated by Trusti, LLC.
Address: 1738 Independence Blvd. Sarasota 34234.
Email: info@trusti.com
Website: https://trusti.com
