Data Deletion Instructions

Last updated: 09/17/2026

You can request that Trusti delete your personal data and account information at any time, including data collected through third-party logins such as Facebook.

How to Request Deletion

To request deletion of your data, email us at privacy@trusti.com from the email address associated with your account, with the subject line "Data Deletion Request". Please include:

  • The email address or username on your Trusti account
  • If applicable, the login method used (e.g. Facebook, Google)

What Gets Deleted

Once verified, we will permanently delete your account profile, reviews, messages, and any personal information associated with your account from our active systems, except where we are required to retain certain records for legal, security, or regulatory purposes.

Processing Time

We process data deletion requests within 30 days of verification and will confirm by email once the deletion is complete.

Facebook Login Users

If you signed up or connected your business profile using Facebook Login, removing Trusti from your Facebook app settings does not automatically delete your Trusti account data. Please follow the steps above to request full deletion.